Source Texts
Text
In a study of perceptions of listening ability, participants explained their position on a sociopolitical issue and then received a listener's written summary that expressed agreement or disagreement. Within selected summaries, researchers embedded markers of attentive listening (e.g., references to specific details), hypothesizing that such indications would positively influence perceptions of listening skill even in the context of disagreement. Instead, participants consistently rated listeners who expressed disagreement as less skilled, regardless of the other traits of the listeners' summaries.