|Question 15Verbal

Source Texts

Text
With the ongoing expansion of e-commerce, consumers are expecting faster and faster delivery of goods, but delivery companies continue to struggle with last-mile logistics (the final step in delivery to consumers) due to challenges such as complex and inefficient delivery routes. Innovations to mitigate these challenges have been emerging—the use of autonomous delivery robots, for example—but these innovations tend to engender their own complications (e.g., robots travel relatively slowly since they must navigate many ground-level obstacles), leading researchers to conclude that       
Which choice most logically completes the text?
there may not be sufficient incentive for delivery companies to attempt to solve the problems associated with last-mile logistics.
A
consumers' expectations for reduced delivery times may be outstripping what is viable for delivery companies to provide.
B
a better understanding of consumers' expectations for delivery is needed so that companies can better plan for fluctuations in delivery volume.
C
rapid delivery is a leading factor in consumer satisfaction, and therefore delivery companies would benefit from investing resources in reducing delivery times.
D