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Verbal·Craft and Structure·Words in Context

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A study by Augusta D. Gaspar and Joana Carneiro Pinto found that a bank’s corporate social responsibility (CSR) efforts, including environmental and social campaigns, improve its corporate image. When CSR was mentioned in bank marketing strategies, favorability scores assigned by study participants tended to        the scores assigned by participants when CSR wasn’t mentioned.

Which choice completes the text with the most logical and precise word or phrase?

A

replace

B

identify

C

exceed

D

disturb